Summary
SIR - Your story, "Welsh Water customers paying pounds 68m too much on bills" (July 16), is based on a report that is riddled with mistakes.
It applies hindsight to events that occurred four years ago, and expects us to have known then what we know now.See the full content of this document
Extract
Letter: Value On Tap
The report provides no context for our 2004 review o...
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